Welcome to Jackie’s Family Circle


Save Big When You Subscribe to a Custom Bundle – The Most Expensive Item is Always Free!



Jackie’s Family Circle is our unique subscription membership that lets you build your own skincare bundle with great value and flexibility. Here are the perks:

Enjoy a Free Product On Us
Pick 4 items for your subscription – the most expensive one is FREE in every order. You can choose to receive shipments every 1, 2, 3, or 4 months. Shipping is always free.

Flexible Choices
You can change any or all 4 of the products for each recurring order, ensuring you get the highest-priced item for free every time.

Guaranteed Shipments
Family Circle members always receive their selected products, even if they’re out of stock on the website.

Exclusive VIP Access
Gain priority access to new product launches and invitations to Jackie’s personal coffee chats, only for Family Circle members.


Ready to build your custom bundle with Family Circle?



Frequently Asked Questions

 

Can I choose different products for each recurring shipment? Are there any restrictions?

Absolutely! You can swap any or all products in your subscription each cycle. You’ll get an email reminder to make changes before your order ships.

There is no limit on how many times you can swap your products, but final changes must be completed before your product ships. We’re unable to edit your order once the items have shipped.

All Maelove products are eligible for the Family Circle program, but you can redeem a maximum of 2 bottles of Love 31 facial oil per year and receive up to 12 free items annually.

 

Do I have to order 4 items? Is shipping free?

Yes, you must select 4 items per shipment to be part of Jackie’s Family Circle, with the most expensive item always being free. Shipping is always free.

 

What frequency can I schedule my order?

You can receive shipments every 1, 2, 3, or 4 months, and adjust the frequency anytime.

 

What happens if I forget to review my upcoming shipment?

You’ll receive the same 4 products as your previous shipment.

 

What if a selected product becomes unavailable?

Family Circle members are guaranteed their selected products, even if it’s out of stock on the website.

 

Are there any product exclusions?

All Maelove products are eligible for the Family Circle program, but you can redeem a maximum of 2 bottles of Love 31 facial oil per year and receive up to 12 free items annually.

 

Any additional perks?

Yes, guaranteed stock of all products, early access to new product launches and exclusive offers.

 

Is there a minimum subscription period?

No, you can cancel or pause your subscription anytime.


Do I have to pay for shipping?

No, shipping is always free with Jackie’s Family Circle shipments.

 

How do returns work?

Our standard return policy applies. Check our our returns page for details.

 

Subscription Management

 

How can I make changes to my Family Circle Subscription?

Our standard return policy applies. Check our our returns page for details.

You can also request a new sign in link by entering the email you used for your Family Circle subscription here. If you still need help, contact our customer service team.

 

How do I update my shipping address or payment information?

Log into your account, go to your Family Circle subscription and scroll down to find shipping and payment information.

 

How do I pause or cancel my subscription?

Log into your account and select the “cancel“ option. You can also pause your membership for a specified period without canceling by selecting the ”pause“ option.

 

Can I postpone or move my shipment date?

Log into your account, navigate to your Family Circle subscription, where you will find options to reschedule or delay your shipment.