Shipping and Returns
Free US Shipping
Please assume one week of processing and transit time from the time of your order to receiving your package.
We ship via US Postal Service to all 50 states, Puerto Rico and APO addresses.
Currently we only ship to US-based customers. We hope to expand our coverage in 2020.
Returns
You can submit your return request via our Contact Portal (click here) within 100 calendar days from your order arrival.
Full packaging (anything that has barcode including product boxes) along with products must be returned within 21 calendar days from the initiation of a return request.
Refunds are issued to the original payment method within 10 business days of return package arrival at our returns processor. You will receive an email confirmation once your return has been processed. Your financial institution may take longer to reflect the transaction.
Purchase and return activities are monitored for abuse or unauthorized resale on Amazon and any other retail channels. We reserve the right to deny purchases or limit returns.
Contact Info
| For all other requests, please email us at: | team@maelove.com |
| Mailing Address: |
Maelove Support |