Shipping and Returns

USA : Free Shipping

Please assume minimum one week of processing and transit time from the time of your order to receiving your package.  

We ship via US Postal Service to all 50 states, Puerto Rico and APO addresses

Canada : Free Shipping on orders over $50 USD

Orders of $50 USD or more ship for FREE to Canada (orders below $50 USD ship for $9.95 USD). Duties and taxes are paid by the buyer. Shipping time is approximately 10 business days and is handled by USPS and Canada Post.

 

 

Returns (USA)

You can submit your return request via our Contact Portal (click here) within 100 calendar days from your order arrival. 

Individual product boxes along with products must be returned within 21 calendar days from the initiation of a return request. If we cannot scan the product barcode, we cannot process return for that product.

Return shipping is free within the United States.

Refunds are issued to the original payment method within 10 business days of return package arrival at our returns processor. 

You will receive an email confirmation once your return has been processed. Your financial institution may take longer to reflect the transaction.

Purchase and return activities are monitored for abuse or unauthorized resale on Amazon and any other retail channels.  We reserve the right to deny purchases and refunds.

Returns (Canada)

Was your shipping address to Canada? If so, please send us an email ( team@maelove.com) with your order number to start your return process.

Shipping costs are not refundable.

You will receive an email confirmation once your return has been processed. Your financial institution may take longer to reflect the transaction.

Purchase and return activities are monitored for abuse or unauthorized resale on Amazon and any other retail channels.  We reserve the right to deny purchases and refunds.