Shipping and Returns
Free US Shipping
Please assume minimum one week of processing and transit time from the time of your order to receiving your package.
We ship via US Postal Service to all 50 states, Puerto Rico and APO addresses.
Currently, we only ship to US-based addresses.
Returns
You can submit your return request via our Contact Portal (click here) within 100 calendar days from your order arrival.
Full packaging (anything that has a barcode including product boxes) along with products must be returned within 21 calendar days from the initiation of a return request.
Return shipping is free within the United States. Refunds are issued to the original payment method within 10 business days of return package arrival at our returns processor. You will receive an email confirmation once your return has been processed. Your financial institution may take longer to reflect the transaction.
Purchase and return activities are monitored for abuse or unauthorized resale on Amazon and any other retail channels. We reserve the right to deny purchases or limit returns.
Contact Info
| For all other requests, please email us at: | team@maelove.com |
| Mailing Address: |
Maelove Support |