Shipping and Returns

Free US Shipping

You can expect to receive your Maelove order in 3 to 7 business days (Mon-Fri) from the time you make a purchase.  We ship from Northern California, and your orders will be delivered by US Postal Service to all 50 states, Puerto Rico and APO addresses.

Currently we only ship to US-based customers.  We hope to expand our coverage by early 2020.

Returns

No worries if you don't love your Maelove!  We love you either way. 

WIthin 100 calendar days from your order arrival, simply reply to your Order Confirmation, Shipping Confirmation or Delivery Confirmation - or reach out to team@maelove.com - with your order number and the specific product(s) you want to return.  

Full packaging (anything that has barcode including product boxes) along with products must be returned within 21 calendar days from the initiation of a return request.  Refunds are issued via the original payment method within 10 business days of return package arrival at our returns processor.

Purchase and return activities are monitored for unauthorized resale on Amazon or any other retail channels.  We reserve the right to deny purchases or limit returns.